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OZ LIFTING PRODUCTS: Lifting & Material Handling Equipment

Award Winning OZ Lifting Products, LLC - The leader in Overload Protection - Successfully Handling Material on the World Market Since 2004.

  • PRODUCTS
    • MANUAL HOISTS
      • PREMIUM LEVER HOIST
      • PREMIUM CHAIN HOIST
      • STAINLESS STEEL CHAIN HOIST
      • SPARK RESISTANT CHAIN HOIST
      • DYNO-HOIST®
      • INDUSTRIAL LEVER HOIST
      • INDUSTRIAL CHAIN HOIST
    • ELECTRIC HOISTS
      • ELECTRIC BUILDER’S HOIST
      • ELECTRIC CHAIN HOIST
      • OZ WIRELESS ADAPTERS
      • WIRELESS ELECTRIC BUILDERS HOIST
    • BEAM TROLLEYS & CLAMPS
      • BEAM CLAMP USA
      • STAINLESS STEEL BEAM CLAMP
      • BEAM CLAMP
      • BEAM TROLLEY USA
      • STAINLESS STEEL PUSH BEAM TROLLEY
      • SPARK RESISTANT PUSH BEAM TROLLEY
      • BEAM TROLLEY
      • GEARED BEAM TROLLEY
      • QUICK ADJUST TROLLEY
    • FALL PROTECTION
      • BEAM CLAMP USA – FALL PROTECTION
      • BEAM TROLLEY USA – FALL PROTECTION
    • DAVIT CRANES
      • TELE-PRO® DAVIT CRANE
      • COMPOZITE® DAVIT CRANE
      • COMPOZITE ELITE® DAVIT CRANE
      • XR SERIES DAVIT CRANE
      • ALUMI-LITE® DAVIT CRANE
      • STEEL DAVIT CRANE
      • WHEEL BASE
    • MANUAL WINCHES
      • BRAKE WINCH
    • ELECTRIC WINCHES
      • ELECTRIC WINCH
    • WIRE & SYNTHETIC ROPE
  • SERVICE
    • PARTS
    • REPAIRS
    • RETURNS
  • RESOURCES
    • VIDEOS
    • DOWNLOADS
    • FAQ
  • REPS
  • ABOUT
    • TESTIMONIALS
    • FEED/BLOG
  • CAREERS
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FAQ

We’ve put together some commonly asked questions to give you more information about OZ Lifting Products. If you have any questions that we haven’t been able to answer we please contact us!

How do I purchase an OZ Lifting Product?

You can either:

- Use our Rep Locator map: If there is an OZ Lifting Products representative for your area, they are a valuable resource and will help you find the most qualified distributor for your needs.

- Call our headquarters, Monday through Friday, from 7:30AM to 4:00PM (Central Time Zone): 800-749-1064 or 507-474-6250.

- Email us anytime.

Where can I obtain parts for my OZ Lifting Product?

In order to get the correct parts for our product, you will need the Serial Number off the product. Replacement parts can be purchased directly through OZ Lifting Products by completing the replacement parts request form. Once your request has been reviewed our team will reach out to you with an estimate for the requested parts and related shipping costs.

Where can I obtain repair service for my OZ Lifting Product?

Please contact our Customer Service Department at (800)-749-1064 with repair and service inquiries. We will advise on the best option.

What is the warranty policy?

Our products have various warranty periods depending on the product. OZ Lifting Products guarantees the products to be free of defects in material and workmanship for the length of the warranty time listed from the original date of purchase. Please refer to your owner’s manual or visit our “Downloads” section to access the owner’s manual.

What is Overload Protection?

Our overload protection is standard on all our premium hoists and select electric series models. The overload protection is integral to the product and prevents the operator from overloading the hoist. The overload resets itself and the hoist can go right back into service. Every product featuring overload is tested at our facility in Minnesota by certified OZ technicians to guarantee product performance.

Do you provide a test certificate with your products?

Yes, a test certificate is included with each product and ensures the product has been load tested. An individual serial number provides complete traceability throughout the manufacturing process. If you need a replacement test certificate, please contact our Customer Service Department at 800-749-1064.

Where do I find the Serial Number on my product?

Our Serial Number can be found on the product ID tag and the test certificate. If you have any questions regarding your product, please contact our Customer Service Department at (800)-749-1064.

Do you have any product videos?

We do! We have many videos on how our products work and the features and benefits. Please visit our Videos section to view product videos. You can also visit our YouTube Channel.

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HAVE QUESTIONS? NEED HELP?

We want to hear about your project and answer any questions
you may have. Call us today at (507) 474-6250 OR (800) 749-1064

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